Apple’s App Picker tool currently allows selection of up to 50 apps. We are currently working on expanding this functionality so you’ll be able to block more apps in the near future.

You start with 3 Emergency Unlocks, allowing you to exit lockd mode without the Pod. You can purchase more if needed, but we encourage using them only when absolutely necessary.

• Strict Mode: Turning on Strict Mode prevents you from uninstalling the Lockd app, so you can’t bypass your locked sessions.
• Screen Time Access Block: Use a shortcut to block access to Settings. Use this guide.

Use this guide to block any native app.

Unfortunately, some limitations are due to the way Apple’s App Picker is designed. We’re actively working on improvements with Apple.

Pro Tip: Create all the modes you'll need upfront (Work, Sleep, Deep Focus, etc.) so you can easily switch between them later without dealing with the App Picker repeatedly.

In the meantime, try:

- Update to iOS 26 - The App Picker has been significantly improved. If you haven't updated yet, this should be your first step.
- Open one app category at a time
- Paste app names into the search bar
- Close categories after selecting apps
- Avoid clicking "Other"
- Force quit Lockd and restart your phone

Try the following:

• Check your WiFi or cellular connection
• Force quit and relaunch the app
• Restart your device
• Update your app and iOS software

Unfortunately, some limitations are due to the way Apple’s App Picker is designed. We’re actively working on improvements with Apple.

Pro Tip: Create all the modes you'll need upfront (Work, Sleep, Deep Focus, etc.) so you can easily switch between them later without dealing with the App Picker repeatedly.

In the meantime, try:

- Update to iOS 26 - The App Picker has been significantly improved. If you haven't updated yet, this should be your first step.
- Open one app category at a time
- Paste app names into the search bar
- Close categories after selecting apps
- Avoid clicking "Other"
- Force quit Lockd and restart your phone

Here’s how to fix it.

• Make sure you haven't selected more than 50 apps to block (Apple only allows blocking up to 50 apps)
• Check that Lockd has Screen Time access: Settings > Screen Time > Toggle Lockd access on
• Ensure your iOS is version 16 or newer
• Turn off any App Limits from Apple Screen Time: Settings > Screen Time > App Limits
• Disable other screen time management apps
• Remove apps from Always Allowed: Settings > Screen Time > Always Allowed
• Restart your device or reinstall the Lockd app
• Toggle Share Across Devices: Settings > Screen Time > Turn off Share Across Devices
• Wait up to 4 hours for changes to take effect

If in an app is blocked by mistake, do these:

• Add to Always Allowed - To access certain apps when Lockd is active, add them to your iPhone's Always Allowed list
  
  iPhone Settings > Screen Time > Always Allowed > Add apps
• Turn off other App Limits - Apple Screen Time and other blocking apps may interfere with Lockd. Make sure all other limits are disabled.
  
  Apple Screen Time: Settings > Screen Time > App Limits > Delete Limit
  
  3rd Party Apps: Settings > Screen Time > Toggle off Screen Time access for other appsCheck if the app is selected in the App Picker
  
• Double-check App Limits
• Quit the app and open it again
• Restart your iPhone

Due to iOS limitations, the Phone app can’t be blocked. We're continuing to explore options.

With Android, Lockd lets you block any app (except Phone and your Launcher) and any website you choose.

You can also create custom modes—Work, Family, Sleep, Gym, and more—to block exactly what you need, when you need it.

You start with 3 Emergency Unlocks, allowing you to exit locked mode without the Pod. You can purchase more if needed, but we encourage using them only when absolutely necessary.

Turning on Strict Mode prevents you from uninstalling the Lockd app, so you can’t bypass your locked sessions.

Try the following:

• Check your WiFi or cellular connection
• Force quit and relaunch the app
• Restart your device
• Update your app and iOS/Android software

If you tap your Lockd Pod without seeing “Ready to Scan” on the Lockd app screen, your phone will open Android’s default NFC reader instead.
To scan your Lockd Pod properly, first tap the Lockd Button on the app’s main screen.
When you see “Ready to Scan,” tap your Lockd Pod.

Here’s how to fix it.

Most blocking issues happen because permissions weren't set correctly during initial setup. The quickest fix: delete the app, reinstall it, and carefully follow the setup guide step-by-step.

If they are still not blocking correctly, do these:

• Ensure your Android version is 12 or newer
• Turn off Digital Wellbeing app timers: Settings > Digital Wellbeing > App Timers > Remove any active timers
• Disable other screen time management apps
• Restart your device or reinstall the Lockd app

Due to iOS limitations, the Phone app can’t be blocked. We're continuing to explore options.

Most blocking issues happen because permissions weren't set correctly during initial setup. The quickest fix: delete the app, reinstall it, and carefully follow the setup guide step-by-step.

• Check if the app is selected in the App Picker - Make sure you didn't accidentally select it when choosing apps to block
• Turn off Digital Wellbeing timers - Android's Digital Wellbeing and other blocking apps may interfere with Lockd
  
  Digital Wellbeing: Settings > Digital Wellbeing > App Timers > Remove timers
  
  3rd Party Apps: Settings > Apps > [App Name] > Disable or revoke permissions
• Force stop the app and reopen it - Settings > Apps > [App Name] > Force Stop, then relaunch
• Restart your Android device